These are available to those who live, work or study in the London Borough of Southwark. You will only be offered an appointment if you cannot attend our drop-in or take another appointment during the day because you work, study or have caring responsibilities.
We only have two appointments each week, on a Tuesday at 5pm or 6pm. When you call to arrange an appointment please make this request and explain your commitments.
You will be asked personal questions about you and the issue you are facing, please ensure you are in quiet place so you can share information with us. Please also ensure you have all the relevant documents and information to hand relating to the issue you are facing.
To request an appointment
Please call 0300 0301 121.
Booking line opening times
Monday and Tuesday, from 10am to 12pm.
If you are offered an appointment at our advice hub your appointment will be at: 6-8 Westmoreland Road, London SE17 2AX.
For directions to our Advice Hub, click here.